Payment cards
Three tiers, each linked to an account. They differ in limits and cover, not in colour.
Card images are for illustration only. No card is issued without a review of the application and an open account.
The differences, line by line
| Features | Standard | Premium | Elite |
|---|---|---|---|
| In-store payments, including contactless | Included | Included | Included |
| Online payments with strong authentication | Included | Included | Included |
| Cash machine withdrawals | Included | Included | Included |
| Limit level | Everyday use | High | Agreed with you |
| Purchase and travel insurance | — | Included | Included |
| Dedicated assistance line | — | — | Included |
| Replacement if lost, stolen or faulty | Included | Included | Included |
| Stated fees | Available on request | Available on request | Available on request |
Lost or stolen card
- Tell us immediately, by phone or through your online account's messaging, so we can block the card.
- Report the theft to the police if the card was stolen.
- Request a new card from your online account.
Staying safe
- Never share your PIN with anyone, not even us.
- Turn on notifications to be alerted to every transaction.
- Be wary of messages asking you to ‘confirm’ your card.
- Check your transactions every month and report any you do not recognise.
Getting a card
You request a card from your online account once your account is open. You choose the tier, we review the request and let you know our decision.